Yes. You can edit the dtl and change the HTML from select option to input type=hidden On Wed, Aug 10, 2011 at 10:24 AM, Ugo Bellavance wrote:

Hi,

I can't find a way to not display the Type field in the customer interface's ticket creation page. I think I have seen that the ticket type can be disabled. This could be an option. Is there a way to get rid of the type field w/o disabling the type?

Thanks,

Ugo

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