Hi, I am trying to use otrs with a data base oracle and I used the torque program to generate a new schema for my oracle database from otrs-schema.xml file. I also created many sequences and triggers to replace autoincrement feature from mysql and the database was created with minor problems. I log in the system with root@localhost and created some users, but when I entered in the system as a normal user and tried to erase the welcome message I received the following error: [Error][Kernel::System::Ticket::Article::CreateArticle][Line:81]: ORA-01756: quoted string not properly terminated (DBD ERROR: OCIStmtPrepare), SQL: 'INSERT INTO article (ticket_id, article_type_id, article_sender_type_id, a_from, a_reply_to, a_to, a_cc, a_subject, a_message_id, a_body, a_content_type, content_path, valid_id, incoming_time, create_time, create_by, change_time, change_by) VALUES (1, 9, 1, 'Anderson Xavier ', '', '', '', 'Close!', '', 'Fechando!!!!', 'text/plain'; charset=iso-8859-15', '2004/04/14', 1, 1081966802, current_timestamp, 4, current_timestamp, 4)' later I saw that field a_content_type had a bad quotations: 'text/plain'; charset=iso-8859-15' it would have to be: 'text/plain; charset=iso-8859-15' I edited the archive AgentClose.pm and removed semicolum at line 162 and it run ok, but I had the same error with all other modules on the system. This error already occurred with somebody using another database? Thanks Anderson Stockler Xavier soniboy@ig.com.br _________________________________________________________ Voce quer um iGMail protegido contra vírus e spams? Clique aqui: http://www.igmailseguro.ig.com.br Ofertas imperdíveis! Link: http://www.americanas.com.br/ig/