Heu.. And then ? I must say that I am brand new to OTRS I use version 2.0.4 BTW. How will a generic operator close 500+ messages? Kind regards Andre -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Umberto Nicoletti Sent: woensdag 26 juli 2006 17:16 To: User questions and discussions about OTRS.org Subject: Re: [otrs] How to delete or close more than 500 messages! Create a generic operator (under admin->generic operator, roughly translated from my italian version). HTH, Umberto On 7/26/06, Her, Andre wrote:

L.s. Due to a type in the crontab, I now have more than 500 messages in

queue.

Is there a way to close them all at once ?? Or any easier way than one by one.. Many thanks Andre _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

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RTFM ??? -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Umberto Nicoletti Sent: donderdag 27 juli 2006 9:31 To: User questions and discussions about OTRS.org Subject: Re: [otrs] How to delete or close more than 500 messages! RTFM should get you started. On 7/27/06, Her, Andre wrote:

Heu.. And then ? I must say that I am brand new to OTRS I use version 2.0.4 BTW. How will a generic operator close 500+ messages? Kind regards Andre

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Umberto Nicoletti Sent: woensdag 26 juli 2006 17:16 To: User questions and discussions about OTRS.org Subject: Re: [otrs] How to delete or close more than 500 messages!

Create a generic operator (under admin->generic operator, roughly translated from my italian version).

HTH, Umberto

On 7/26/06, Her, Andre wrote:

...

L.s. Due to a type in the crontab, I now have more than 500 messages in

queue.

...

Is there a way to close them all at once ?? Or any easier way than one by one.. Many thanks Andre _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system?

...

http://www.otrs.com/

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Many thanks to both of you. Andre -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Breunese (Lemonbit Internet) Sent: donderdag 27 juli 2006 10:36 To: User questions and discussions about OTRS.org Subject: Re: [otrs] How to delete or close more than 500 messages! Andre Her wrote:

RTFM ???

Read The Fine Manual. http://doc.otrs.org/2.0/en/html/x1124.html Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/