The performing of script DBUpdate-to-6.pl never ends

Hello, I am trying to do an upgrade from OTRS 5.0.22 to OTRS 6.0,11. When I perform (as otrs user) the script DBUpdate-to-6.pl, it stops at this point: *Requirement check for: Create entries in new article table ...* The performing of the script does not proceed, never ends ! Any ideas ? Best Regards, Willian Silva.

----- On Sep 26, 2018, at 9:02 PM, Willian Silva
Hello,
I am trying to do an upgrade from OTRS 5.0.22 to OTRS 6.0,11. When I perform (as otrs user) the script DBUpdate-to-6.pl, it stops at this point:
Requirement check for: Create entries in new article table ...
The performing of the script does not proceed, never ends !
Hi Willian, are you using postgresql? It is this issue probably: [ https://bugs.otrs.org/show_bug.cgi?id=13623 | https://bugs.otrs.org/show_bug.cgi?id=13623 ] I attached today to that bug report a MigrateArticleData.pm with the issue fixed by me. I successfully upgraded my instance. Matteo

Hi Matteo,
Yes, I am using postgresql.
I have replaced the *MigrateArticleData.pm* file that you have attached at
*scripts/DBUpdateTo6/* directory.
Then, I also could successfully upgrade my instance.
Thank you very much for your support.
Best regards,
Willian Silva.
Em qua, 26 de set de 2018 às 16:38, Matteo Sgalaberni
----- On Sep 26, 2018, at 9:02 PM, Willian Silva
wrote: Hello,
I am trying to do an upgrade from OTRS 5.0.22 to OTRS 6.0,11. When I perform (as otrs user) the script DBUpdate-to-6.pl, it stops at this point:
*Requirement check for: Create entries in new article table ...*
The performing of the script does not proceed, never ends !
Hi Willian,
are you using postgresql?
It is this issue probably: https://bugs.otrs.org/show_bug.cgi?id=13623
I attached today to that bug report a MigrateArticleData.pm with the issue fixed by me.
I successfully upgraded my instance.
Matteo
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participants (2)
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Matteo Sgalaberni
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Willian Silva