
Hi there,
after migrating to 2.2 and the creation of a new theme i´ve started to
receive strange or unrelated errors (some of them reported here by me).
At the beginning I thought it was due to inmaturity of ITSM modules.
After looking ate the code, it turns out that the problem is WITH ALL
MODULES and is due that during the module installation they ONLY update
the "Standard" theme (i.e. Kernel/Output/HTML/Standard/*). If you are
using only this theme, then it is not a problem. However, if you have
created your own theme, it is not updated and the new module features do
not work.
SOLUTION: modify the installation procedure of the modules to update ALL
the themes and not only the "Standard"
WORKAROUND: it yoy use your own theme, befor installing a new module,
change to "Standard", install the module and manually copy the new files
in "Kernel/Output/HTML/Standard" to your "Kernel/Output/HTML/

Hi Miguel, I can't follow you. Miguel Angel Bayona Pérez schrieb:
Hi there,
after migrating to 2.2 and the creation of a new theme i´ve started to receive strange or unrelated errors (some of them reported here by me). At the beginning I thought it was due to inmaturity of ITSM modules. After looking ate the code, it turns out that the problem is WITH ALL MODULES and is due What do you mean with module installation? Are you talking about ITSM-packages? that during the module installation they ONLY update the "Standard" theme (i.e. Kernel/Output/HTML/Standard/*). If you are using only this theme, then it is not a problem. However, if you have created your own theme, it is not updated and the new module features do not work.
SOLUTION: modify the installation procedure of the modules to update ALL the themes and not only the "Standard"
WORKAROUND: it yoy use your own theme, befor installing a new module, change to "Standard", install the module and manually copy the new files in "Kernel/Output/HTML/Standard" to your "Kernel/Output/HTML/
" directory, and then, change again to your theme. I use a self-made theme and have no problems in v2.2.2 (without ITSM). Regards,
Miguel Angel
Bye, Alex
participants (2)
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Alexander Scholler
-
Miguel Angel Bayona Pérez