-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi there, Alexander Scholler schrieb:

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Today we started installing aditional packages. We installed the Timetracking,

so did I (TimeAccounting 1.0.1) and so far I've encountered some trouble with the time accounting package. It appears that there are some bugs in Kernel::System::TimeAccounting. For instance: (1) for some weird reason there is nothing left from Param{Overtime} after the quotation in line 568, not as expected 0. Shouldn't an integer quotation be called like that (?): $Self->{DBObject}->Quote($Param{$_}, 'Integer') (2) in the INSERT-statement beginning in line 571 the integer values are quoted (3) The INSERT-statement in line 596 does not specify a value for description BUT description varchar(1020) NOT NULL, which leads us to... ...(4): the initial configuration doesn't allow to give a description anyway. OK however, after I managed to create an entry for the first user, the update function seems to be buggy as well: (5) the integer-quotation problem reappears in sub UserSettingsUpdate (6) if the check boxes for "show overtime" or "create project" are not selected the value is not set at all when updating the DB-entry, so I added the following tow lines to #set default for ShowOverTime... if( !defined($Param{$UserID}{ShowOvertime})) { $Param{$UserID}{ShowOvertime} = 0; } #set default for CreateProject... if( !defined($Param{$UserID}{CreateProject})) { $Param{$UserID}{CreateProject} = 0; } (6) (which is not that important and thus not really a bug) the German translation is missing I'd like to create an entry in bugs.otrs.org but the TimeAccounting Module is not yet integrated :( so I just put it here. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGUr19vXo8m5PgoXQRAuJwAJ47SiGQOZoBQhFOucA9sZjly6dKpQCeNG71 +TABuL6QLNuJy91Eys4mR7U= =rraj -----END PGP SIGNATURE-----

I have some doubts, haven't found any reference in the documentation.

Hi,

tarallo@ort.edu.uy schrieb:

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Hi !!!

I've installed OTRS 2.1.7 on SuSE 10.1, we've fallen in love with it inmediately. We're very impresed.

Today we started installing aditional packages. We installed the Timetracking, but we don't find a menu option that lets us use it.

you just pointed me on this opm, so I installed it. With this, a special group time_accounting is added. Due to the setting in Frontend::Agent::ModuleRegistration, you need to be member of this group. Then, a new menu-icon is displayed.

Where can I get a documentation for this opm?

Bye, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

-- A/P Andrés Tarallo