Downloading all attachements at once

Hello, Is there a way to download several attachements to a ticket at once ? Instead of downloading each of them separate ? Regards, Paul Andurnache

Hi Paul,
On Mon, Sep 26, 2011 at 14:17,
Is there a way to download several attachements to a ticket at once ? Instead of downloading each of them separate ?
Gmail offers this feature, if it displays more then a few attachments to a single email you can download them packaged in a .zip archive. Do you think it's very useful? It's not a standard feature of OTRS. You could add it but I doubt if people would find it useful. -- Mike

Dear both, +1 if you put it on otrsteam.ideascale.com It would even help myself to download flight plan, rental car details, hotel details and contract just in one click. We should have a TicketAction and an AcrticleAction TicketAction “Download Attachments” would download ALL attachments. ArticleAction “Download Attachments” would download the article attachments “only”. On 26.09.2011, at 17:45, Michiel Beijen wrote:
On Mon, Sep 26, 2011 at 14:17,
wrote: Is there a way to download several attachements to a ticket at once? Instead of downloading each of them separate ?
Gmail offers this feature, if it displays more then a few attachments to a single email you can download them packaged in a .zip archive. Do you think it's very useful? It's not a standard feature of OTRS. You could add it but I doubt if people would find it useful.
-- Cheers, Nils http://webint.cryptonode.de / a Fractal project

How can i add it ?
Regards,
Paul Andurnache
Junior Security Officer
Aviva Group Romania
Tel: +4 021 2038300
Fax: +4 021 2038301
Email: paul.andurnache@aviva.ro
www.aviva.ro
Aviva Asigurari de Viata SA - str. Buzesti 76-80, et. 1-3, sector 1,
Bucuresti, cod 011017 - Tel. 021-203.83.00, Fax 021 203 83 01
Aviva Societate de Administrare a unui Fond de Pensii Privat - str.
Buzesti 76-80, et. 4, sector 1, Bucuresti, cod 011017 - Tel. 021 203 84
00, Fax 021 203 84, 02
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Michiel Beijen
Is there a way to download several attachements to a ticket at
once
? Instead of downloading each of them separate ?
Gmail offers this feature, if it displays more then a few attachments to a single email you can download them packaged in a .zip archive. Do you think it's very useful? It's not a standard feature of OTRS. You could add it but I doubt if people would find it useful. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (4)
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Michiel Beijen
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Nils Leideck
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Nils Leideck (LX)
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Paul.Andurnache@aviva.ro