Hello, Can any one help me here to answer a quation on two errors I am getting: 1. When I try to create a user, I get the folloiwng error: Error: Email address (admin@tripodsupport.com) not valid (invalid admin@tripodsupport.com (mx)! )! 2. I get an error when I try to create an email : arun@tripodsupport.com (mx)! Invalid Seems to stem from some common source. Thanks in advance for your help. Arun
Hi Arun,
Can any one help me here to answer a quation on two errors I am getting:
1. When I try to create a user, I get the folloiwng error:
Error: Email address (admin@tripodsupport.com) not valid (invalid admin@tripodsupport.com (mx)! )!
2. I get an error when I try to create an email : arun@tripodsupport.com (mx)! Invalid
It seems that tripodsupport has no DNS MX record. You can set the following in your Kernel/Config.pm to avoid MX record checks: $Self->{CheckMXRecord} = 0; Regards, Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg :: Germany http://www.otrs.de/ :: Manage your communication!
participants (2)
-
Arun Niyogi -
Markus Ruecker