Setup Question: Skipping past part 2of installer.pl ?
Hello, I'm in the process of setting up OTRS to have a play with it. I've been following the documentation and reached part 2 of installer.pl. I setup my database (MySQL) on a remote machine, but I did it by manually importing the SQL. Now I need to: 1. Install a system user. I've looked at just adding in a user via phpMyAdmin but I'm not sure if this is a great idea, or what the format is some of the fields is (password for example). 2. Tell installer.pl that part 2 is done and step to the next parts. I've configured Kernel/Config.pm to point at my database and that seems fine. Accessing index.pl everything comes up ok, but obviously I can't log in with no user to use. Tips much appreciated! -- Dominic
Dominic Marks wrote:
I setup my database (MySQL) on a remote machine, but I did it by manually importing the SQL. Now I need to:
1. Install a system user. I've looked at just adding in a user via phpMyAdmin but I'm not sure if this is a great idea, or what the format is some of the fields is (password for example).
Do not confuse system users with database users! Actually the documentation tells you exactly how to add an otrs system user: http://doc.otrs.org/2.1/en/html/x325.html#preparing-manual-installation
I've configured Kernel/Config.pm to point at my database and that seems fine. Accessing index.pl everything comes up ok, but obviously I can't log in with no user to use.
There is a default administrator level user after you have succesfully completed the install: http://doc.otrs.org/2.1/en/html/ x644.html Nils Breunese.
participants (2)
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Dominic Marks -
Nils Breunese (Lemonbit)