
Hi all, I've installed OTRS on SUSE 9.0 Pro, and updated with the rpm from the www.orts.org (1.2.3). After updating, logging in as root@localhost, I no longer have the "stats" and "admin area" buttons. Instead there is a line saying "Don't work with UserID 1 (System account)! Create new users!" and if I click on it, I get a response " No Permission! Message: You have to be in the a permitted group!" Can anyone tell me what might be causing this problem and how to resolve it? On another machine with SUSE 9.0 Pro and otrs-1.2.3, I don't have this problem Thank you -- Kind regards Hans du Plooy Newington Consulting Services hansdp at newingtoncs dot co dot za

On Thursday, April 29, 2004 12:03 PM
Hans du Plooy
I've installed OTRS on SUSE 9.0 Pro, and updated with the rpm from the www.orts.org (1.2.3). After updating, logging in as root@localhost, I no longer have the "stats" and "admin area" buttons.
See http://lists.otrs.org/pipermail/otrs/2004-May/004885.html Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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Hans du Plooy
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Robert Kehl