You will find the details you need in the documentation; http://doc.otrs.org/2.4/en/html/ Start with section 4 and try things out as you go. If you don't understand what the documentation is telling you we'll try to clear things up for you. Rory -- Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/10/5 benjamin anamoah

Hi,

I want to know how i can add more users to the otrs system. I am now using the default settings and only one user can be added and the e-mail is popping up as an error. How can i add more users.

Secondly, how can different e-mail be set for different customer<->users and customer<->groups

Please i need some more explanation.

Benjy

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