hi, I sent a reply, but I think It wasn't clear. I do it again. At point d of your message ( "d) update all otrs files..." )can I do "rpm -Uvh otrs-1.1.3-01.i386.rpm" (Redhat 7.3) (directly from Otrs 0.x)? thanks Diego Fernández Servicios Profesionales http://openware.biz eMail: dfernandez@openware.biz Martin Edenhofer Enviado por: otrs-bounces@otrs.org 20/11/2003 19:30 Por favor, responda a "User questions and discussions about OTRS." Para: "User questions and discussions about OTRS." cc: Asunto: Re: [otrs] Upgrade from OTRS 0.5 beta 8 to OTRS 1.1.3 Hi Diego, On Thu, Nov 20, 2003 at 05:58:54PM -0300, Diego Fernandez wrote:

Hi Martin, (I searched the list but i didn't find exactly this) I've installed OTRS 0.5 beta 8 and I want to upgrade to OTRS 1.1.3. Is there any way to upgrade directly from 0.5 beta8 to 1.1.3, without passing through 1.0.1 ? Do you have any script that do this? If not, can you make one?

Yes you can update directly ;), you just need to upgrade the database to 1.0.x and then to 1.1.x. a) backup all b) cat $OTRS_HOME/scripts/DBUpdate-to-1.1.mysql.sql | mysql -p -f -u root otrs c) cat $OTRS_HOME/scripts/DBUpdate-to-1.2.mysql.sql | mysql -p -f -u root otrs d) update all otrs files (incl. config files, they are not compat. with OTRS 0.x) e) add you config settings to the new Kernel/Config.pm

thanks. Diego Fernández Servicios Profesionales http://openware.biz

Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/