
Hi,
I've installed Webmail module and gave the mail server details
correctly. Here our mail server doesn't support IMAP, but supports MAPI.
So I gave the protocol as MAPI inside the config files. I'm getting this
error.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Tue May 27 16:04:36
2008
Message: Failed to connect/login to IMAP server
<username>@

Ramesh.Nernuru@cognizant.com wrote:
I’ve installed Webmail module and gave the mail server details correctly. Here our mail server doesn’t support IMAP, but supports MAPI. So I gave the protocol as MAPI inside the config files. I’m getting this error.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Tue May 27 16:04:36 2008
Message: Failed to connect/login to IMAP server <username>@
:mapi: Bad file descriptor Traceback (1348): Module: Kernel::Output::HTML::Layout::Error (v1.51.2.8) Line: 1146 Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.8) Line: 1126 Module: Kernel::Modules::AgentWebMail::Run (v1.14) Line: 104
Please let me know what more settings are required.
OTRS does not support MAPI (a Windows API) as far as I know. Maybe you can enable IMAP on the mail server? Nils Breunese.
participants (2)
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Nils Breunese (Lemonbit)
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Ramesh.Nernuru@cognizant.com