Re: [otrs] 500 Internal Server Error (Premature end of script headers) why ?
2Robert Kehl: Thank you for support! Sorry, yesterday my name was written in cyrillic so you saw it as asterisks. Unfortunately, your advice didn't help. I'm still getting that error. The section of Kernel/System/Log.pm on which error message points is: # write shm cache log if ($Priority !~ /debug/i && $Self->{IPC}) { $Priority = lc($Priority); my $Data = localtime().";;$Priority;;$Self->{LogPrefix};;$Subroutine2;;$Line1;;$Message;;\n"; my $String = $Self->GetLog(); shmwrite($Self->{Key}, $Data.$String, 0, $Self->{IPCSize}) || die $!; } BTW, the packet 'perl-IPC-Signal' is installed on my system. WBR, Andrej
On Tuesday, April 06, 2004 4:27 PM
Andrej Bazovkin
2Robert Kehl: Thank you for support! Sorry, yesterday my name was written in cyrillic so you saw it as asterisks.
Glad to see it in the clear now! Thank you!
Unfortunately, your advice didn't help. I'm still getting that error.
You probably didn't restart your web server - a reload isn't enough. I suggested you switch away from IPC session management, and let this take place in the file system. I cannot help you much withg IPC on your linux distro, that's why I suggested FS. You may also use DB session management, but this will put a higher payload on a heavily used system that is undesirable.
The section of Kernel/System/Log.pm on which error message points is: I know. ;)
hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
I was getting this same error yesterday, and it turned out that syslogd
wasn't running and OTRS wasn't happy because it couldn't talk to
syslog. I haven't been following this thread and don't know if this is
your specific problem, but it's easy to check and could be worth looking
into. If "/" were 100% full, I think it could crash syslogd and cause a
similar problem with OTRS wanting to talk to syslogd.
--
Jonathan Dill
participants (3)
-
Andrej Bazovkin -
Jonathan Dill -
Robert Kehl