Has anyone run in to this problem, I find that my agents are adding notes to the tickets and need to look back at the original issue but there is no way of doing that w/o opening many windows and many sessions and searching around. Is there anyway that a preview of the issue can be added to the notes and the phone call areas like it is in the link section? or is there a better way to work around this issue? Thanks I'm Wojo
hi, i am running linux red hat 9.0 and trying to configure how i can send e-mail to Microsoft Outlook 2003. cause my company use Microsoft Outlook for send/receive e-mail Internal. what should i do? plz share ur experience and thanks to share ur experience ASAP thx, - HM - ____________________________________________________________________________________ Do you Yahoo!? Everyone is raving about the all-new Yahoo! Mail beta. http://new.mail.yahoo.com
POP3/IMAP and an MTA are the things that outlook uses.
Maybe you should start somewhere other than the OTRS list:
http://computer.howstuffworks.com/email.htm
HTH,
Andy
On 12/3/06 8:06 PM, "henche muliawan"
hi, i am running linux red hat 9.0 and trying to configure how i can send e-mail to Microsoft Outlook 2003. cause my company use Microsoft Outlook for send/receive e-mail Internal. what should i do?
plz share ur experience and thanks to share ur experience ASAP
thx, - HM -
______________________________________________________________________________ ______ Do you Yahoo!? Everyone is raving about the all-new Yahoo! Mail beta. http://new.mail.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
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participants (3)
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Andy Lubel -
Dave Wojciechowski -
henche muliawan