Include ticket number in new tickets

Hello guys,
can anybody tell me how I can add the ticketnumber of a new ticket into the signature of the ticket at the same moment I create a ticket? I tried the following tag:
#

Not likely, because it's not made until submit (?). On Wed, Jul 20, 2011 at 12:31 PM, Yannick Spang | Yagendoo Media < ys@yagendoo.de> wrote:
Hello guys,
can anybody tell me how I can add the ticketnumber of a new ticket into the signature of the ticket at the same moment I create a ticket? I tried the following tag:
#
But the result is just a --> "#- "
In the subject the ticketnumber on new tickets is also included, so I think there must be a way, or not?
Thanks for any help!
Best regards, Yannick
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participants (2)
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Gerald Young
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Yannick Spang | Yagendoo Media