On Friday, November 14, 2003 11:51 PM Peter van Rensburg wrote:

Hi

Where can I get a list of variables (such as ) that are available for substitution in email templates?

There is no explicit list available right now, but when creating them you've got the usable options printed at the bottom of your screen, labeled with [ Note ]. Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388