Customer self registration link
Hello, Using otrs 3.0.7, I'd like to have customers auth against 3 backends : basic http, ldap and local database. Moreover, I want to enable self registration in the local database. This works by default, but as soon as I setup basic auth and ldap auth (plus adapted backends), the link on the login page disappears. "Output/HTML/Standard/CustomerLogin.dtl" <!-- dtl:block:CreateAccountLink --> <p>$Text{"Not yet registered?"} <a href="#Signup">$Text{"Sign up now"}</a>.</p> <!-- dtl:block:CreateAccountLink --> Do somebody know how to get it back ? Regards -- Mikael Kermorgant
On Tue, Jul 5, 2011 at 3:05 PM, Mikael Kermorgant
Hello,
Using otrs 3.0.7, I'd like to have customers auth against 3 backends : basic http, ldap and local database.
Moreover, I want to enable self registration in the local database. This works by default, but as soon as I setup basic auth and ldap auth (plus adapted backends), the link on the login page disappears.
"Output/HTML/Standard/CustomerLogin.dtl" <!-- dtl:block:CreateAccountLink --> <p>$Text{"Not yet registered?"} <a href="#Signup">$Text{"Sign up now"}</a>.</p> <!-- dtl:block:CreateAccountLink -->
Do somebody know how to get it back ?
Hello, Maybe someone would have an answer if I reformulate the question this way : I've setup http basic auth in a non blocking way. If a user is authenticated in apache's realm, he logs in directly in otrs. But if he's not, he's presented to otrs's login screen. Problem is that he's greeted with this message : "Login failed! Your user name or password was entered incorrectly." That's a bit weird as he hasn't typed anything. Would there something to avoid this and present him the usual login screen ? Maybe use $Self->{CustomerPanelLoginURL} with special arguments ? Any idea ? Regards, -- Mikael Kermorgant
On Thu, Jul 7, 2011 at 5:49 PM, Mikael Kermorgant
Maybe someone would have an answer if I reformulate the question this way :
I've setup http basic auth in a non blocking way. If a user is authenticated in apache's realm, he logs in directly in otrs. But if he's not, he's presented to otrs's login screen.
Problem is that he's greeted with this message : "Login failed! Your user name or password was entered incorrectly." That's a bit weird as he hasn't typed anything.
Would there something to avoid this and present him the usual login screen ? Maybe use $Self->{CustomerPanelLoginURL} with special arguments ?
Still no solution, so I'd like to try to setup an alternate url (with $Self->{CustomerPanelLoginURL}) for login in after a failed attempt with http basic auth. I could just setup a plain html page but first, I'd like to know if there's a better/easier way ? Any advice ? Regards Mikael Kermorgant
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Mikael Kermorgant