Guys, any thoughts please? I believe it should be easily doable by editing one of the pm files, but which and how? Appreciate your support. On Thursday, May 26, 2011, Frank Thommen wrote:

Muhammad El-Sergani wrote:

Dear all,

Is there a way to show more than 25 messages in any of the dashlets? In our case, only 25 tickets is a little bit low.

[...]

Nobody?  I also have looked for this in SysConfig to no avail.  Any hints?  The 25 shown tickets are by far too few in our case, too.

Cheers

  frank --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

-- Thanks and Best Regards, Muhammad El-Sergani.

Thanks Gerald, very much appreciated! Thanks and Best Regards, Muhammad El-Sergani. On Fri, May 27, 2011 at 7:49 AM, Gerald Young wrote:

Kernel/Output/HTML/DashboardTicketGeneric.pm add a line after 96: Desc => 'Shown Tickets', Name => $Self->{PrefKey}, Block => 'Option',

# Block => 'Input', Data => { 5 => ' 5', 10 => '10', 15 => '15', 20 => '20', 25 => '25', * 100 => '100',* },

Back up first. It will not survive updates.

On Thu, May 26, 2011 at 5:57 PM, Muhammad El-Sergani wrote:

...

Guys, any thoughts please? I believe it should be easily doable by editing one of the pm files, but which and how?

Appreciate your support.

On Thursday, May 26, 2011, Frank Thommen wrote:

...

Muhammad El-Sergani wrote:

Dear all,

Is there a way to show more than 25 messages in any of the dashlets? In our case, only 25 tickets is a little bit low.

[...]

Nobody? I also have looked for this in SysConfig to no avail. Any hints? The 25 shown tickets are by far too few in our case, too.

Cheers

frank --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--

Thanks and Best Regards, Muhammad El-Sergani. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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