Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4
Has anyone else run into trouble getting OTRS to run correctly on CentOS 4.x? The application runs extremely slow with mod_perl but setting mod_perl up breaks the whole site. Every error is related to not finding a module even though it should be in the path. I followed the instruction to the letter yet after starting over from scratch 5 times it would a huge help to get some pointers.
Hi Jeff Ensure that you have a recent version (> 3.12) of the CGI perl module installed. You can see what the current installed version is by running this at the command line: perl -e 'use CGI;print $CGI::VERSION' To install the latest CGI from CPAN, by using this command: perl -MCPAN -e shell and issuing an 'install CGI' command hth vittal -- Vittal Aithal vittal.aithal@vidanti.com
Vittal Aithal wrote:
Has anyone else run into trouble getting OTRS to run correctly on CentOS 4.x? The application runs extremely slow with mod_perl but setting mod_perl up breaks the whole site. Every error is related to not finding a module even though it should be in the path. I followed the instruction to the letter yet after starting over from scratch 5 times it would a huge help to get some pointers.
Hi Jeff
Ensure that you have a recent version (> 3.12) of the CGI perl module installed.
You can see what the current installed version is by running this at the command line:
perl -e 'use CGI;print $CGI::VERSION'
To install the latest CGI from CPAN, by using this command:
perl -MCPAN -e shell
and issuing an 'install CGI' command
I have OTRS 2.1.2 running on CentOS 4.4 and mod_perl without problems. Maybe we can help if you would post the error you're getting. Nils Breunese.
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Breunese (Lemonbit) Sent: Monday, November 13, 2006 7:41 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4
Vittal Aithal wrote:
Has anyone else run into trouble getting OTRS to run correctly on CentOS 4.x? The application runs extremely slow with mod_perl but setting mod_perl up breaks the whole site. Every error is related to not finding a module even though it should be in the path. I followed the instruction to the letter yet after starting over from scratch 5 times it would a huge help to get some pointers.
Hi Jeff
Ensure that you have a recent version (> 3.12) of the CGI perl module installed.
You can see what the current installed version is by running this at the command line:
perl -e 'use CGI;print $CGI::VERSION'
To install the latest CGI from CPAN, by using this command:
perl -MCPAN -e shell
and issuing an 'install CGI' command
I have OTRS 2.1.2 running on CentOS 4.4 and mod_perl without problems. Maybe we can help if you would post the error you're getting.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
Some application information first.
-------------------------------------------------
- httpd-2.0.52-28.ent.centos4
- mysql-server-4.1.20-1.RHEL4.1
- OTRS 2.1.2
- Perl 5.8.5
- CGI 3.25
- etc...
-------------------------------------------------
Httpd.conf
-------------------------------------------------
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Vittal Aithal Sent: Monday, November 13, 2006 1:35 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4
Has anyone else run into trouble getting OTRS to run correctly on CentOS 4.x? The application runs extremely slow with mod_perl but setting mod_perl up breaks the whole site. Every error is related to not finding a module even though it should be in the path. I followed the instruction to the letter yet after starting over from scratch 5 times it would a huge help to get some pointers.
Hi Jeff
Ensure that you have a recent version (> 3.12) of the CGI perl module installed.
You can see what the current installed version is by running this at the command line:
perl -e 'use CGI;print $CGI::VERSION'
To install the latest CGI from CPAN, by using this command:
perl -MCPAN -e shell
and issuing an 'install CGI' command
hth vittal
-- Vittal Aithal vittal.aithal@vidanti.com
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
I tried running the command "perl -e 'use CGI;print $CGI::VERSION'" it just popped me back out to the prompt. When trying to install CGI the output was "CGI is up to date (3.25)". How do I get back to the version you are running? Thanks, Jeff
participants (3)
-
Jeff Engstrom -
Nils Breunese (Lemonbit) -
Vittal Aithal