You can google by entering into google: site:lists.otrs.org [query] That's the best way I've found. ----- Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems -----Original Message----- From: m [mailto:m@telerama.com] Sent: Thursday, January 27, 2005 1:31 AM To: User questions and discussions about OTRS. Subject: [otrs] administrator approval for customer self-created accounts I would like to use the self-creation of customer accounts feature, however, I'd like to also require Administrator approval before the account is created. In addition, I want to set the customer number and perhaps even the username myself before the system sends out the password. Is this possible? Unforunately, the archives are not easily Google-able. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/