HI, I'm just update my otrs to 2.2.7 and ITSM to 1.1.2 Since this update, the link side-bar don't appear on a linked ticket. Do you know why ? Thanks by advance. Cordialement, Marc GUYARD Pôle Services Managés tel. +33 1 30488296 m.guyard@orange-ftgroup.com Network Integration Services, 9 parc ariane - bâtiment gaïa - 78284 guyancourt cedex www.orange-business.com