I have been looking for a way to notify the responsible person of a ticket that it has been closed by the owner. As a responsible person of a ticket I will monitor that ticket until it is closed but I don't want to constantly have to ask an owner of a ticket if they have closed it. Thanks in advance.

~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~> Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu