Edit your ZZZAuto.pm or your ZZZAAuto.pm if it's a module you haven't modified. Look for $Self->{'DashboardBackend'}->{'XXXX-ModuleType'} = { The ModuleType being the dashboard object such as 'RSS', the XXXX being a number. I've notice the default numbers increment by 10. They seem to be loaded in order, so if you want something above 'TicketPendingReminder' which has a number of 0100... ie. $Self->{'DashboardBackend'}->{'0100-TicketPendingReminder'} = { Then give it a number of 0099... Ie. $Self->{'DashboardBackend'}->{'0099-RSS'} = { Hint: you can move something from the left side to the right side by changing 'Block' from 'ContentSmall' to 'ContentLarge'. I've also noted it helps to restart apache after the changes to clean up everything. I'm going to play with adding another block in the .dtl, I'll keep you posted. Daniel -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Edenhofer Sent: Thursday, October 22, 2009 4:43 PM To: sarper.saridal@gmail.com; User questions and discussions about OTRS. Subject: Re: [otrs] Is it possible to change the order (layout) of thedashboard Hi Sarper, next version of OTRS is coming with drag&drop for the dashboard item. ;) ETA: It depends... we are currently in planing state... however next year.. ;) -Martin On 22.10.2009, at 20:37, Sarper SARIDAL wrote:

Hi all,

My otrs experience is just going great.

Everything is smooth and steady. Now it's time to ask for more :)

I wonder whether if it's possible to customize the dashboard , for example to see the open tickets at the top , and upcoming events at the bottow etc..

I especially use the reminder tickets but i don't want to see them at the right pane instead i want to see them in the main pane.

It doesn't matter how painful it is to change i want to do it :)

I salute all members, otrs programmers and moderators.

Thanks & Regards,

Sarper --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ ********************************************************************** This email and any files transmitted with it are confidential and intended for use only by the individual or entity named above. If you are not the intended recipient or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, copying of this communication, or unauthorized use is strictly prohibited. Please notify us immediately by reply email and then delete this message from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Randolph County Government. This email and any file attachments have been scanned for potential viruses; however, the recipient should check this email for the presence of viruses and/or malicious code. Randolph County accepts no liability for any damage transmitted via this email.