Hello. Does anyone know what the answer to this is? Thanks. =====================================

From: "Isaac Gonzalez" Reply-To: "User questions and discussions about OTRS.org" To: "User questions and discussions about OTRS.org" Subject: RE: [otrs] customer.pl frontend - remove queue column Date: Tue, 28 Mar 2006 15:33:13 -0800

What queue does this go to then if the customer cannot select a queue to go to?...I am assuming the raw queue, but not sure.

Isaac Gonzalez

Systems Administrator

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-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Omar Speranza Sent: Tuesday, March 28, 2006 1:47 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] customer.pl frontend - remove queue column

Christian Schoepplein ha scritto:

...

Please see the Customer*.dtl files in Kernel/Output/HTML/Standard. These files controll the output in the customer.pl panel. Just change the files for your needs.

I've changed CustomerStatusView.dtl it works fine, thanks a lot!

-- ~omar

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