Hello there, when I try to share a ticket with another user, I get an Internal Server Error (500). I guess, it's because some files don't have the right rights. Any hints? Thanks in advance, Dan -- usgang.de GmbH | Am Frankenturm 5 - 7 | D-50667 Köln Fon +49 221 355 472 0 | Fax +49 221 355 472 11
What says your error_log from your Apache? Which System, which otrs? Some more informations please! Am Son, 2003-07-20 um 23.03 schrieb Daniel Schönland:
Hello there,
when I try to share a ticket with another user, I get an Internal Server Error (500). I guess, it's because some files don't have the right rights. Any hints?
Thanks in advance,
Dan --
Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm 31789 Hameln Geschaeftsfuehrung Germany Telefon: +49-5151 60 99 70-0 Peter.Padberg@web4.hm Telefax: +49-5151 60 99 70-1 http://web4.hm _________________________________________________________________
My mistaque. I didn't set the TicketCounter.log writeable. Sorry. web4.hm - Peter Padberg wrote:
What says your error_log from your Apache? Which System, which otrs? Some more informations please!
Am Son, 2003-07-20 um 23.03 schrieb Daniel Schönland:
Hello there,
when I try to share a ticket with another user, I get an Internal Server Error (500). I guess, it's because some files don't have the right rights. Any hints?
Thanks in advance,
Dan
-- usgang.de GmbH | Am Frankenturm 5 - 7 | D-50667 Köln Fon +49 221 355 472 0 | Fax +49 221 355 472 11
participants (2)
-
Daniel Schönland -
web4.hm - Peter Padberg