Hello, we currently receive about 400 tickets per day, with a total of maybe 100.000 tickets in the system. OTRS is slowing down our server, so we would like to put it on a dedicated machine (this machine would be running both Apache & mySQL). My spec: 1 x Intel 5130 Xeon Dual Core 2048 MB RAM 2 x 160 GB HDD (RAID 1) Will this machine be able to comfortably handle three operators working on the daily tickets? Alternatively I would perhaps choose a Intel Core 2 Duo E6600 2,40 GHz, if CPU is not very important. Thanks Jan -- Geschäftsführer / Managing Director Hitflip Media Trading GmbH www.hitflip.de - coming soon: www.hitflip.co.uk Tel. +49-(0)221-272407-27 Fax. 0221-272407-22 HRB 59046, Amtsgericht Köln