What type of LDAP tree are you trying to connect to? AD? NDS?? OpenLDAP? I know that AD had a few nuances that had to be taken into consideration when mapping LDAP fields. ------------------------------ Adrian McCray LAN Manager I.T. Department The Spring of Tampa Bay, Inc. P.O. Box 4772 Tampa, Florida 33677 813-247-5433 ext 329 http://www.thespring.org

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ross Mann (WFF) Sent: Thursday, July 22, 2004 11:11 AM To: otrs@otrs.org Subject: [otrs] otrs and ldap[Scanned]

I am having troubles connecting to my ldap tree. I have uncommented all the code needed in the config.pm and restarted my webserver. Is there any one out there that can give me directions on how to actual get this running.

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