possible error with the installer of ITSMServiceLevelManagement -2.1.1.opm
Hi, when having problems related with the statistical reports, I decided to make an installation in clean and when installing the modulate ITSMServiceLevelManagement -2.1.1.opm, I have errors that I detail but below, as or to who I inform of these errors to solve the problem? Thanks for the help. SYSTEM LOGS ERROR [Tue Oct 12 09:24:41 2010][Notice][Kernel::System::Package::RepositoryGet] No such package ITSMServiceLevelManagement-2.1.1! [Tue Oct 12 09:24:51 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists! [Tue Oct 12 09:24:51 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists! [Tue Oct 12 09:24:51 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagement doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagement doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementHistory doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementHistory doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementChangesIncidents doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementRfcRequester doesn't exists! [Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementChangesPerCIClasses doesn't exists!
Hi, These are more notices than errors. As it seems you do not have the CMDB and ChangeManagement Module installed, so there can’t be any binding to these Stat Modules. I feel save by telling you to just ignore these messages :-) They shouldn’t appear again. On 13.10.2010, at 03:47, DM_Julio Angulo wrote:
Hi, when having problems related with the statistical reports, I decided to make an installation in clean and when installing the modulate ITSMServiceLevelManagement -2.1.1.opm, I have errors that I detail but below, as or to who I inform of these errors to solve the problem?
Thanks for the help.
SYSTEM LOGS ERROR
[Tue Oct 12 09:24:41 2010][Notice][Kernel::System::Package::RepositoryGet] No such package ITSMServiceLevelManagement-2.1.1!
[Tue Oct 12 09:24:51 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists!
[Tue Oct 12 09:24:51 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists!
[Tue Oct 12 09:24:51 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMConfigItem doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketFirstLevelSolutionRate doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMTicketSolutionTimeAverage doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagement doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagement doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementHistory doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementHistory doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementChangesIncidents doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementRfcRequester doesn't exists!
[Tue Oct 12 09:24:52 2010][Error][Kernel::System::Stats::Import][2675] Import: Object ITSMChangeManagementChangesPerCIClasses doesn't exists!
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Cheers, Nils — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
participants (2)
-
DM_Julio Angulo -
Nils Leideck - ITSM