Impossible to send isn't about attachment. But if it is, it's because the sending path actively refuses the attachment, not related to OTRS. On Mon, Mar 16, 2015 at 5:17 AM, Jakub Szczepańczyk < j.szczepanczyk@alfavox.pl> wrote:

Hi,

after OTRS 3.3.8 update to 4.0.6 i can't send massage with attachement:

apache linux:

Backend ERROR: OTRS-CGI-46 Perl: 5.14.2 OS: linux Time: Mon Mar 16 09:30:51 2015 Message: Impossible to send message to: mymail@mydomain.com . RemoteAddress: 10.100.0.131 RequestURI: /otrs/index.pl Traceback (11906): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2560 Module: Kernel::Modules::AgentTicketEmail::Run Line: 1298 Module: Kernel::System::Web::InterfaceAgent::Run Line: 987 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

iss windows:

Backend ERROR: OTRS-CGI-46 Perl: 5.16.3 OS: MSWin32 Time: Mon Mar 16 09:58:24 2015 Message: Impossible to send message to: mymail@mydomain.com . RemoteAddress: 10.100.0.131 RequestURI: /otrs/index.pl Traceback (5272): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2560 Module: Kernel::Modules::AgentTicketEmail::Run Line: 1298 Module: Kernel::System::Web::InterfaceAgent::Run Line: 987 Module: PerlEx::Precompiler::c_::otrs::otrs::bin::cgi2dbin::index_pl::__ANON__ Line: 41 Module: (eval) Line: 458 Module: PerlEx::Precompiler::Execute Line: 458

Any ideas please?

-- Jakub Szczepańczyk

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