pdf report has font problem

Hi all, I have a problem with otrs pdf report generation. perl PDF modules seems correctly installed and configured, related fonts in otrs exist in the correct directories. But otrs create pdf report with highly spaced fonts: letter separation is very big, generating bad paged documents. Some help? Thx, Diego ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program.

Dear Diego,
This is because of an error with the PDF::API2 module. Versions 0.71.* and
0.72.* are reported broken. Please upgrade or downgrade to a version that
DOES work.
See also http://bugs.otrs.org/show_bug.cgi?id=3736
Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Fri, May 8, 2009 at 11:36,
Hi all, I have a problem with otrs pdf report generation. perl PDF modules seems correctly installed and configured, related fonts in otrs exist in the correct directories. But otrs create pdf report with highly spaced fonts: letter separation is very big, generating bad paged documents.
Some help? Thx, Diego
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Hi all! problem solved: using freebsd, I updated from port instead of CPAN and all was gone ok. Thx, Diego On Fri, 2009-05-08 at 11:57 +0200, Michiel Beijen wrote:
Dear Diego,
This is because of an error with the PDF::API2 module. Versions 0.71.* and 0.72.* are reported broken. Please upgrade or downgrade to a version that DOES work. See also http://bugs.otrs.org/show_bug.cgi?id=3736
Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl
On Fri, May 8, 2009 at 11:36,
wrote: Hi all, I have a problem with otrs pdf report generation. perl PDF modules seems correctly installed and configured, related fonts in otrs exist in the correct directories. But otrs create pdf report with highly spaced fonts: letter separation is very big, generating bad paged documents. Some help? Thx, Diego
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NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ -- Diego Giardinetto Junior SysAdmin @ ZephirWorks Mobile: +39 328 068 14 89
participants (3)
-
Diego Giardinetto
-
diego.giardinetto@zephirworks.com
-
Michiel Beijen