
Dear all, as some of you may have already noticed, the OTRS framework, documentation and some utility modules have been migrated to git. We have updated the usage instructions on the website and in the documentation. If you still find places with outdated information, please let us know. We also plan to migrate more modules in future. All git content is hosted on an internal server that requires a user login. The OpenSource content is automatically published on github (https://github.com/OTRS). There you can find all necessary instructions on how to checkout the sources, look at files and their history. There you can also montior all che changes that happen via RSS feeds and notification emails. The changes in git will no longer appear on the existing "cvs-log" mailing list. If you are interested, you can register on github, clone our public modules and send us the changes you make for inclusion in the main repositories via a so-called "Pull Request". This makes OTRS better visible for developers and makes it easier to contribute to the product. If you have any questions or issues regarding the git migration, please let me know. Best regards, mg -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern: http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/

Fantastic!
Would it be possible to have the .gitignore updated to exclude all
locations that OTRS "writes" to (or what settings are required so can
I configure OTRS to store it's data/configuration in a completely
separate location). So that I can keep my local OTRS installation
up-to-date with git but not have to worry about wiping out any
data/configuration settings.
Thanks
Steve
On 21 February 2013 16:23, Martin Gruner
Dear all,
as some of you may have already noticed, the OTRS framework, documentation and some utility modules have been migrated to git. We have updated the usage instructions on the website and in the documentation. If you still find places with outdated information, please let us know. We also plan to migrate more modules in future.
All git content is hosted on an internal server that requires a user login. The OpenSource content is automatically published on github (https://github.com/OTRS). There you can find all necessary instructions on how to checkout the sources, look at files and their history. There you can also montior all che changes that happen via RSS feeds and notification emails. The changes in git will no longer appear on the existing "cvs-log" mailing list.
If you are interested, you can register on github, clone our public modules and send us the changes you make for inclusion in the main repositories via a so-called "Pull Request". This makes OTRS better visible for developers and makes it easier to contribute to the product.
If you have any questions or issues regarding the git migration, please let me know.
Best regards, mg -- Martin Gruner Senior Developer R&D
OTRS AG Europaring 4 94315 Straubing
T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel
Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern: http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Would it be possible to have the .gitignore updated to exclude all locations that OTRS "writes" to (or what settings are required so can I configure OTRS to store it's data/configuration in a completely separate location). So that I can keep my local OTRS installation up-to-date with git but not have to worry about wiping out any data/configuration settings.
That's a pretty cool idea. I'll have to try that.

Hi Steve, that should be the case now, can you try? We already received 5 pull requests, amazing! Regards, mg Am 22.02.13 15:42, schrieb Steven Carr:
Fantastic!
Would it be possible to have the .gitignore updated to exclude all locations that OTRS "writes" to (or what settings are required so can I configure OTRS to store it's data/configuration in a completely separate location). So that I can keep my local OTRS installation up-to-date with git but not have to worry about wiping out any data/configuration settings.
Thanks
Steve
On 21 February 2013 16:23, Martin Gruner
wrote: Dear all,
as some of you may have already noticed, the OTRS framework, documentation and some utility modules have been migrated to git. We have updated the usage instructions on the website and in the documentation. If you still find places with outdated information, please let us know. We also plan to migrate more modules in future.
All git content is hosted on an internal server that requires a user login. The OpenSource content is automatically published on github (https://github.com/OTRS). There you can find all necessary instructions on how to checkout the sources, look at files and their history. There you can also montior all che changes that happen via RSS feeds and notification emails. The changes in git will no longer appear on the existing "cvs-log" mailing list.
If you are interested, you can register on github, clone our public modules and send us the changes you make for inclusion in the main repositories via a so-called "Pull Request". This makes OTRS better visible for developers and makes it easier to contribute to the product.
If you have any questions or issues regarding the git migration, please let me know.
Best regards, mg -- Martin Gruner Senior Developer R&D
OTRS AG Europaring 4 94315 Straubing
T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel
Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern: http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern: http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/

Nope, still not in the tree. If you look at
https://github.com/OTRS/otrs/blob/master/.gitignore there is nothing
in there ignoring Config.pm, GenericAgent.pm, Ticketcounter.log, /var
data directories etc. etc.
The support module has been ignored but it would be good if other
modules could be ignored aswell (FAQ for example).
Steve
On 25 February 2013 15:59, Martin Gruner
Hi Steve, that should be the case now, can you try? We already received 5 pull requests, amazing! Regards, mg

There are a multitude of .gitignores all over the place
https://github.com/OTRS/otrs/blob/master/Kernel/.gitignore
for instance ignores Kernel/Config.pm
You can run OTRS from Git and have it ignore var/article, log files, etc.
This is also how it would work on developer systems, we want to ignore
any non-framework files.
It does not ignore FAQ and ITSM, and it might be rather difficult to
do that correctly. Actually, I don't see how this could be done
properly.
For instance, ITSM modifies Service.pm but if we would add this to
.gitignore it will never show if we make changes, even if we do not
run ITSM at all.
--
Mike
On Mon, Feb 25, 2013 at 6:19 PM, Steven Carr
Nope, still not in the tree. If you look at https://github.com/OTRS/otrs/blob/master/.gitignore there is nothing in there ignoring Config.pm, GenericAgent.pm, Ticketcounter.log, /var data directories etc. etc.
The support module has been ignored but it would be good if other modules could be ignored aswell (FAQ for example).
Steve
On 25 February 2013 15:59, Martin Gruner
wrote: Hi Steve, that should be the case now, can you try? We already received 5 pull requests, amazing! Regards, mg
OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

How about sending us a pull request which merges all .gitignore files into one in the toplevel directory, Steve? :D We'd be glad to apply it. Regards, mg Am 25.02.13 20:08, schrieb Steven Carr:
On 25 February 2013 18:37, Michiel Beijen
wrote: There are a multitude of .gitignores all over the place That is very messy, maybe some housekeeping is in order?
OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mehr als ein Help Desk-System – Prozess- und Kundenmanagement mit OTRS 3.2 – Jetzt Frühbucherrabatt sichern: http://www.otrs.com/de/loesungen/promotion/otrs-help-desk-32-special/
participants (4)
-
David Boyes
-
Martin Gruner
-
Michiel Beijen
-
Steven Carr