Strange redirect from index.pl on apache/freebsd box

8 Feb 2011

      Hi everybody!

     I'm using otrs-3.0.5 on FreeBSD 8.0-Stable/Intel
     I tested it for some time, all was ok.
     But, after installation of General Catalog and ITSM modules (latest 
versions from ftp://ftp.otrs.org/pub/otrs/itsm/packages30/) got strange 
redirect from index.pl to nowhere.

     HTML content of index.pl's (http://192.168.0.1/otrs/index.pl) output:
document <a href="http://192.168.0.1?RequestedURL=">moved</a>
witout any errors in apache's error logs.

     Trying to open rpc.pl causes error page (500 Internal Server Error) 
and that's content about this error from apache's error log:
/[Tue Feb 08 16:50:56 2011] [error] Can't locate SOAP/Transport/HTTP.pm 
in @INC (@INC contains: /usr/local/sbin/../../Kernel/cpan-lib 
/usr/local/sbin/../.. ../../ /usr/local/Custom 
/usr/local/Kernel/cpan-lib /usr/local /usr/local/otrs/Custom 
/usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/ 
/usr/local/lib/perl5/5.8.9/BSDPAN 
/usr/local/lib/perl5/site_perl/5.8.9/mach 
/usr/local/lib/perl5/site_perl/5.8.9 /usr/local/lib/perl5/5.8.9/mach 
/usr/local/lib/perl5/5.8.9 .) at /usr/local/otrs/bin/cgi-bin/rpc.pl line 
32.\nBEGIN failed--compilation aborted at 
/usr/local/otrs/bin/cgi-bin/rpc.pl line 32.\n
/
     BTW, other packages and pages are working, such as customer.pl, 
public.pl(faq.pl)

     I checked out all requested system and perl wide packages, as 
described on http://www.freshports.org/devel/otrs/, them are correctly 
installed and up to date.

So, does OTRS system need any SOAP port, like SOAP::Lite?
Or direct me where I have to dig to fix this problem.

PS: googling doesn't gave me anything interesting =(

-- 
WBR, A.Rymkus

A.Rymkus

A.Rymkus

tags

participants (1)