Hi, you have to go the long way: 3.0.7 -> 3.1.x -> 3.2.x -> 3.3.x -> 4.0.x -> 5.0.x (where x is the latest patch level for each release) Kind regards, Renée Am 16.06.2017 um 11:37 schrieb Rose Dowson:

Hi,

I want to upgrade my otrs version from 3.0.7 to 5.

1) It is possible to install the new version 5 and restore de old database of otrs 3.0.7 ? 2) Or I should follow the upgrade from 3.0.7 to* 3.1->3.2->3.3->* *4.0.1->4.0.2->4.0.3->...->5.0.9 ?* *3) Or I could **jump directly from *

*4.0 to 5 ?*

* Please help me.*

*Best regards.*

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