Hi everyone, Thanks for the great product and awesome community support- Really a hit for us. We've discovered a lot of great features through this mailing list that have saved us a lot of time and effort. Is there a way to move a ticket to a new queue while replying to it? We've just discovered Sub-Queues, and have implemented several to help us sort our tickets. It seems that we can only change the queue while "zoomed" on a ticket however, or while using the bulk-action tool. There's no queue dropdown on the Reply page. Is there a way to get this, or to add something to allow us to specify this without needing to go to another screen to click? We are using OTRS 2.1.5. Thank you very much! Brian OurStage.com