Hi Did anyone having the configuration for the more than one customer backend with OTRS. I want to do the configuration for a LDAP and a DB backend of OTRS. I had gone through the configuration manual and configured it but the problem is login(Cusotmer.pl) is working for LDAP authentication but not the OTRS DB backend. I am able to create the user for DB Backend from agent admin login. Any help must be appreciated. Thanks Vishal Sanghi Add more friends to your messenger and enjoy! Go to http://messenger.yahoo.com/invite/