Thank you for your suggestion. This won't however give my users a list of addresses they can forward tickets to. They will still need to type a valid address into the TO: box. Regards, Nigel -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Amezquita Sent: Sunday, 22 August 2004 2:18 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Address book for forwarding hi you can define an account e-mail how "alias", and in the definition for the notifications configure the alias. i hope that you understand because my english is not good. ok, bye Mensaje citado por Nigel Clarke :

Any plans for an address book for forwarding?

I would like to define a set of e-mail addresses per queue. Some addresses will span a number of queues.

Regards, Nigel Clarke _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System?

Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/