You're quite right. The httpd daemon should not crash as a result - but in any case, it could give rather strange results. In the cases i've seen and tested, IE would return a DNS error - which if course had nothing to do with it. But anyway, I suggest you bump up the error logging on Apache and see if that can give you any clues. thomas -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Dave Hill Sent: Wednesday, March 01, 2006 11:42 AM To: otrs@otrs.org Subject: [otrs] Re: Attaching large files via Customer web interface. Hi Thomas, no, there is no limit in the httpd config files that I can find. Also, if there was such a limit, surely some sort of error would occur rather than the daemon committing suicide? I'll do some more playing around, I'll try setting that variable and see if I at least get a sensible error message. Also I'll try restricting the size in OTRS similarly. We don't really *want* people to attach large documents, but we *do* want it to fail gracefully and not DoS the server! Dave -- Dave Hill Newnham Research Ltd _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ DISCLAIMER: This message contains information that may be privileged or confidential and is the property of the Roxar Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorised to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.