Problem [Debian] Kernel/System/Log.pm line 129

Hello, I have a BIG problem with otrs. (Versions: 1.1.0.rc1 and 1.0.2-01) I try'd to install it for over 2 hours now, i read the docu's and also http://lists.otrs.org/pipermail/otrs/2003-February/000869.html installer.pl runs without any problems, but if i open index.pl and give my username, it says: Internal Server Error (500) /var/log/apache-ssl/error.log: Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 129. [Fri Apr 18 23:56:07 2003] [error] [client 80.145.238.4] Premature end of script headers: /opt/otrs/bin/cgi-bin/index.pl /etc/passwd otrs:x:1008:100:OTRS user:/opt/otrs/:/bin/bash www-data:x:33:33:www-data:/var/www:/bin/sh /etc/group users:x:100: www-data:x:33:otrs /etc/shadow www-data:*:12147:0:99999:7::: otrs:!:12160:0:99999:7::: ls -l /opt/otrs -rw-r--r-- 1 otrs users 21704 Mar 9 18:26 CHANGES -rw-r--r-- 1 otrs users 18009 Feb 8 14:53 COPYING -rw-r--r-- 1 otrs users 1555 Feb 8 14:53 CREDITS -rw-r--r-- 1 otrs users 5299 Feb 15 14:54 INSTALL -rw-r--r-- 1 otrs users 1160 Feb 8 14:53 INSTALL.RedHat -rw-r--r-- 1 otrs users 1144 Feb 8 14:53 INSTALL.SuSE drwxr-xr-x 8 otrs users 288 Apr 18 23:39 Kernel -rw-r--r-- 1 otrs users 7532 Feb 8 14:53 README -rw-r--r-- 1 otrs users 987 Feb 8 14:53 README.application-module -rw-r--r-- 1 otrs users 3068 Feb 8 14:53 README.database -rw-r--r-- 1 otrs users 2559 Feb 8 14:53 README.dtl -rw-r--r-- 1 otrs users 3539 Feb 8 14:53 README.webserver -rw-r--r-- 1 otrs users 104 Mar 9 19:14 RELEASE -rw-r--r-- 1 otrs users 1279 Feb 8 14:53 TODO -rw-r--r-- 1 otrs users 1859 Feb 8 14:53 UPGRADING drwxr-xr-x 3 otrs users 960 Mar 9 19:14 bin drwxr-xr-x 3 otrs users 496 Mar 9 19:15 doc drwxr-xr-x 3 otrs users 72 Mar 9 19:14 install drwxr-xr-x 2 otrs users 912 Mar 9 19:14 scripts drwxr-xr-x 11 otrs users 272 Mar 9 19:14 var ls -l /opt/otrs/Kernel/System ... drwxr-xr-x 2 500 users 104 Mar 9 19:14 Log -rw-r--r-- 1 500 users 4282 Feb 8 14:53 Log.pm ... Can you plz help me? Cfreak202 computerfreak202@yahoo.de

Hi cfreak202, On Sat, Apr 19, 2003 at 12:27:55AM +0200, cfreak202 wrote:
I have a BIG problem with otrs. (Versions: 1.1.0.rc1 and 1.0.2-01) I try'd to install it for over 2 hours now, i read the docu's and also http://lists.otrs.org/pipermail/otrs/2003-February/000869.html
installer.pl runs without any problems, but if i open index.pl and give my username, it says: Internal Server Error (500)
/var/log/apache-ssl/error.log:
Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 129. [Fri Apr 18 23:56:07 2003] [error] [client 80.145.238.4] Premature end of script headers: /opt/otrs/bin/cgi-bin/index.pl [...] Can you plz help me?
That's strange! What OS (version) and Perl (version) do you use? Is "/opt/otrs/bin/CheckDB.pl" working?
Cfreak202
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 11:15pm up 65 days, 8:38, 6 users, load average: 0.21, 0.29, 0.26

Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 129. [Fri Apr 18 23:56:07 2003] [error] [client 80.145.238.4] Premature end of script headers: /opt/otrs/bin/cgi-bin/index.pl [...] Can you plz help me?
That's strange! What OS (version) and Perl (version) do you use?
I had a similar error message when I was first installing OTRS on Debian. Make sure that you have the Debian package libdbd-pg-perl installed. -Eddie
participants (3)
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cfreak202
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Eddie Urenda
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Martin Edenhofer