After upgrading to v6, I can’t seem to find where to set things so that the ticket panels in the dashboard display the tickets in ascending order of Age. I can sort by clicking on the column header but that doesn’t stick. Any pointers appreciated Glen -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Glen and Rosanne Eustace, GodZone Internet Services, a division of AGRE Enterprises Ltd., P.O. Box 8020, Palmerston North, New Zealand 4446 Ph: +64 6 357 8168 tel:%2B64%206%20357%208168, Mob: +64 27 542 4015 tel:%2B64%2027%20542%204015 "Specialising in providing low-cost professional Internet Services since 1997"