Hi all, I've installed OTRS and things are looking pretty good! I don't get those nice and pretty graphs though and was looking to see why that was. I've run the otrs.checkModules script and it tells me none of the GD modules are installed. However, when I run a 'rpm -qa | grep gd' (I'm running OTRS on RedHat 7.2) I get: gdbm-1.8.0-10 gd-1.8.4-4 gd-devel-1.8.4-4 gdb-5.2-2 gdk-pixbuf-0.14.0-0.7.2 gdbm-devel-1.8.0-10 So I was wondering what I have to do in order to enable graphs? It seems that I have the base GD package installed (though OTRS doesn't acknowledge it). What should I do in order to remedy this problem? Cheers! Chris Here's my otrs.checkModules output: CGI ... ok Date::Pcalc ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... ok Email::Valid ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... ok MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... not installed! (required - use "perl -MCPAN -e shell;") Net::POP3 ... ok Net::LDAP ... not installed! (for directory authentication - not required) Net::SMTP ... ok Authen::SASL ... ok GD ... not installed! (for stats - not required) GD::Text ... not installed! (for stats - not required) GD::Graph ... not installed! (for stats - not required) GD::Graph::lines ... not installed! (for stats - not required) GD::Text::Align ... not installed! (for stats - not required)
Hi Chris, On Mon, Jun 09, 2003 at 05:15:11PM -0700, Chris Hutchison wrote:
I've installed OTRS and things are looking pretty good! I don't get those nice and pretty graphs though and was looking to see why that was. I've run the otrs.checkModules script and it tells me none of the GD modules are installed. However, when I run a 'rpm -qa | grep gd' (I'm running OTRS on RedHat 7.2) I get:
gdbm-1.8.0-10 gd-1.8.4-4 gd-devel-1.8.4-4 gdb-5.2-2 gdk-pixbuf-0.14.0-0.7.2 gdbm-devel-1.8.0-10
So I was wondering what I have to do in order to enable graphs? It seems that I have the base GD package installed (though OTRS doesn't acknowledge it). What should I do in order to remedy this problem?
Cheers!
Chris Here's my otrs.checkModules output: [...] shell;") Net::SMTP ... ok Authen::SASL ... ok GD ... not installed! (for stats - not required) GD::Text ... not installed! (for stats - not required) GD::Graph ... not installed! (for stats - not required) GD::Graph::lines ... not installed! (for stats - not required) GD::Text::Align ... not installed! (for stats - not required)
The installe GD packages are the GD-libraries. You also need the perl GD modules (to access the GD-libraries). Install the modules via cpan: shell> perl -MCPAN -e shell; cpan> install GD cpan> install GD::Text cpan> install GD::Graph cpan> install GD::Graph::lines cpan> install GD::Text::Align And try "otrs.checkModules" again! .-) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier
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