Hello, i've been wondering myself if someone had problems installing OTRS in Fedora Core 4. I've tryed on two diferent machines and obtained the same problems. I think the problem is about compatibility with the perl version on FC4. After installing the rpm in FC4 you could see thar that httpd service fails in the restart process when it starts, showing the following in the logs: [Sun Jun 19 23:15:26 2005] [error] Can't locate Apache/Reload.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.6/i386-linux-thread-multi /usr/lib/perl5/5.8.6 . /etc/httpd) at (eval 83) line 3.\n [Sun Jun 19 23:15:26 2005] [error] Can't load Perl module Apache::Reload for server machine.name.pt:0, exiting... I think the problem is in perl, but i'm no such an expert on ther. After checking in /usr/lib/perl5/5.8.6/i386-linux-thread-multi/Apache there is no module Reload.pm in Apache modules folder, but in folder Apache2 is. Ok "modding" /etc/httpd/conf.d/otrs.conf and setting to the following : PerlModule Apache2::Reload PerlInitHandler Apache2::Reload solves half the problem but i can't go further with the install... only if i trick the system an put Apache2 modules in Apache module folder. I can startit but i experience random behaviour in OTRS. Pressing for example the Queue icon gives to me many different results: For example: Enters the admin Sees queue 1 Shows a Ticket Shows Zoomed Tickets... Is the problem with perl? Can anyone help solving this? I'm not a good expert on it. In Fedora Core 3 it has no problems until now. ~ Had tested with 1.3.2.1-01 and 2.0.0-beta2 in FC4 and stills happens the same. Regards, Edgar Durão