Hi Jozsef, Jozsef Valkai schrieb:

I want to store attachments in FS, I setp up this in Config.pm:

$Self->{WebUploadCacheModule} = 'Kernel::System::Web::UploadCache::FS';

This module just stored the temporary uoploaded files in FS (I think so).

But I cannot find attachment in the FS, where can I find? How can I change the path of "upload" folder?

What you're looking for is (in Sysconfig) Ticket::StorageModule: ArticleStorageFS The articles are stored in ~otrs/var/article The kind of storage can be changed on-the-fly since v2.0(?) . Bye, Alex