Hi Patrik, On Tue, Aug 17, 2004 at 09:54:36AM +0200, Patrik Forsberg wrote:

I'm facing a problem I belive alot of people have probably aready asked asked about.. but I cant find any docs about it.

Our database for OTRS has grown over its limits and I now need to change the way it handles attachments.. and from reading the docs its simple enough.. just change $Self->{TicketStorageModule} = 'Kernel::System::Ticket::ArticleStorageDB'; to $Self->{TicketStorageModule} = 'Kernel::System::Ticket::ArticleStorageFS'; and you're good to go.... but.. after reading the Default.pm file it sais: " # (where attachments and co is stored - switch from fs -> db possible # but not from db -> fs - old attachments are not shown) " and this worries me.. I ofcourse need to see my old attachments aswell as the new once.. even after switching to FS based. Is it possible to "move" attachments from the DB to FS ? This would also shrink the DB quite alot.

If there are docs out there about this.. please point me there and hit me.. but otherwise if anyone have any idea.. please respond!

Sorry for confusing. This is an old info. With OTRS 1.2 it's possible to switch from db -> fs and fs -> db. PS: The wrong info is removed now. Thanks for your help.

Regards, Patrik

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