Those, from the looks of it, are all parts of a mail header. Likely is that you can filter on anything in the header and perhaps the body.

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of ibrahim ALIZ Sent: Wednesday, January 25, 2006 12:03 PM To: otrs@otrs.org Subject: [otrs] Match criterias in filter creation

Hi All,

While describing new filters for the tickets there are criterias like:

Error-to, Importance, In-Reply-to, List-Archive, List-id, Organization, Precedence, Reply-To, Replyto, Resent-From, Resent-to, X-Mailer..

What meaning do these variables have?? There is no information in the doc. related to these variables.

Hope there is someone knows what they mean :)

Thanks for your time,

ibrahim ALIZ

conVISUAL A.G. Oberhausen, Germany

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