You tried to use an url ending with /otrs/cgi-bin ? 2008/6/19 Lombardi Tonio at MFSS :

Hi,

I am trying to set DirectoryIndex to index.pl so that index.pl will load as the default document under the otrs directory. Does anyone have a clue how to do this? I can't seem to find my way around the apache configuration to get it to work. I am trying to set directoryIndex as follows but it wont work. Any idea why?

/etc/httpd/conf.d/otrs.conf:

ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"

Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"

# if mod_perl is used

<IfModule mod_perl.c>

# load all otrs modules

Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl

# Apache::Reload - Reload Perl Modules when Changed on Disk

PerlModule Apache::Reload

PerlInitHandler Apache::Reload

# set mod_perl2 options

# ErrorDocument 403 /otrs/customer.pl

AllowOverride None

ErrorDocument 403 /otrs/index.pl

PerlHandler ModPerl::Registry

Options +ExecCGI

PerlOptions +ParseHeaders

Order allow,deny

Allow from all

SetHandler perl-script

</Location>

</IfModule>

# directory settings

AllowOverride None

Options +ExecCGI -Includes

Order allow,deny

Allow from all

DirectoryIndex index.pl

</Directory>

AllowOverride None

Order allow,deny

Allow from all

Regards,

Tonio Lombardi ICT Applications Officer

Information Management Unit Ministry for Social Policy Valletta, Malta

tel: +356 2590 3342 fax: +356 2590 3331 e-mail: tonio.lombardi@gov.mt www.spic.gov.mt www.msp.gov.mt

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