Hello all, I am new to OTRS and this mailing list. I just finished my install and I started testing. I was wondering what most people did for user management. I noticed OTRS seems to manage its own user space and I was wondering if there was 1) a reason for this and 2) a way to have OTRS use either regular UNIX usernames/passwords combos or use any other external sources like NIS/NIS+ or LDAP. Thanks in advance. -- Charles Gagnon | My views are my views and they http://unixrealm.com | do not represent those of anybody charlesg at unixrealm.com | but me. I can't find the Any key. -- someone
On Tuesday, May 11, 2004 7:11 PM
Charles Gagnon
I was wondering what most people did for user management. I noticed
Most people use MySQL, followed by LDAP and then PostgreSQL. A few people use Oracle, a few are in the process of trying to use MS-SQL. Most switching occurs towards LDAP.
OTRS seems to manage its own user space and I was wondering if there was 1) a reason for this
Portability. Speed. Ease.
and 2) a way to have OTRS use either regular UNIX usernames/passwords combos or use any other external sources like NIS/NIS+ or LDAP.
Neither PAM nor NIS/NIS+ are directly supported, but LDAP is, alongside HTTP_AUTH, what brings NIS/NIS+ and PAM back into the game, if you like them to. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Charles Gagnon -
Robert Kehl