Hello, On Wed, Apr 26, 2006 at 04:07:30PM +0200, Mamakwa M. Sefiri wrote:

I also have problem about cron jobs. When I get to :

linux:/opt/otrs/bin# su otrs

linux:~/bin$ ./Cron.sh start

as instructed from the manual I get an error that I must run the srip as an otrs user

Before running './Cron.sh start', make sure that the su command was successful. Maybe your otrs user has no login shell, in wich case the su command may fail silently. To determine the username under wich you're working currently, enter 'whoami'. Regards, Henning -- Henning Oschwald ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!