I'm experiencing the same thing (ver 2.2.1 on W2K3). Do you have the link to the otrs bugtrack for this one? ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri pri Sent: July 30, 2007 05:12 To: otrs@otrs.org Subject: RE: [otrs] OTRS 2.2 on Windows 2003 Server error messages hi its a bug in 2.2 versions. which version do you have ?? ________________________________ From: "Jurgen de Wijs" Reply-To: "User questions and discussions about OTRS.org" To: otrs@otrs.org Subject: [otrs] OTRS 2.2 on Windows 2003 Server error messages Date: Thu, 26 Jul 2007 12:06:48 +0200 >We have installed OTRS 2.2.1 on a Windows 2003 server. After >installation ww found that everthing was working except we receive the >following error message in the windows event log: > >Faulting application perl.exe, version 5.8.8.819, faulting module >mysql.dll, version 0.0.0.0, fault address 0x000032b9. > >The system seems to be working but from the error message I still >think something is not quite right. > >Does someone have a suggestion? > >Best regards, >Jurgen de Wijs >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support or consulting for your OTRS system? >=> http://www.otrs.com/ ________________________________ Tried the new MSN Messenger? It's cool! Download now. http://g.msn.com/8HMBENIN/2749??PS=47575 Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipients (otrs@otrs.org), are confidential, and may be privileged. If you are not the intended recipient, you are hereby notified that any review, retransmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify the sender (Frank Wakelin) immediately by return e-mail, and delete this message and any attachments from your system. Thank you. Information Confidentielle: Le present message, ainsi que tout fichier qui y est joint, est envoye a l'intention exclusive de son ou de ses destinataires (otrs@otrs.org); il est de nature confidentielle et peut constituer une information privilegiee. Nous avertissons toute personne autre que le destinataire prevu que tout examen, reacheminement, impression, copie, distribution ou autre utilisation de ce message et de tout fichier qui y est joint est strictement interdit. Si vous n'etes pas le destinataire prevu, veuillez en aviser immediatement l'expediteur (Frank Wakelin) par retour de courriel et supprimer ce message et tout document joint de votre systeme. Merci

I am running version 2.2.1

Did you find a way around it?

I'm as well running 2.2.1 and had the same problem. But the funny thing is that I had 3 installations of OTRS, one on my private laptop [XP HE], one on company laptop [XP Pro] and one on Win 2003 Server SE. All three gave me the same error [perl.exe and mysqll.dll]. 2 days ago suddenly this error stopped occurring on both laptops [I didn't make any changes in configuration of OTRS]. I still have to check the server version, but if there's also no problem anymore that would be the most amazing bug I have ever heard of... Check my mail post on this group from 2007-07-17. Best regards, Maciej Łoszajc IT-Administrator www.faberpolska.pl