hi, In our scenario, most of our customers do not have an email address. But while generating a ticket or a customer user, otrs requires an email address and then tries to notify the email address. Is there any possibility to disable this requirement? BR -- ZA
Otrs is a email based system. So, don't try to take out the email portion :) Use your own emails. ;) Duarte Cordeiro
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Zaeem Arshad Sent: sábado, 11 de Março de 2006 7:29 To: otrs@otrs.org Subject: [otrs] customer email requirement
hi,
In our scenario, most of our customers do not have an email address. But while generating a ticket or a customer user, otrs requires an email address and then tries to notify the email address. Is there any possibility to disable this requirement?
BR
-- ZA
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participants (2)
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Duarte Cordeiro -
Zaeem Arshad